A Healthy Life Is Within Reach
Please be aware Mentem Psychiatry does not provide emergency services. In case of an emergency, call 911 or go to the nearest hospital.
About
Welcome to Mentem Psychiatry, your trusted partner in mental health care. We are a virtual psychiatry practice based in Iowa, dedicated to providing evidence based, individualized care and support to individuals of all ages. With a team of experienced professionals, we offer medication management services for adults, teens, and children. Our mission is to help our clients achieve optimal mental well-being and lead fulfilling lives. Explore our website to learn more about our services and how we can assist you. Contact us today to schedule an appointment and take the first step towards a healthier mind.
Providers
MSN, ARNP, PMHNP-BC
Kelsey Andresen
Kelsey is a board certified Psychiatric Mental health Nurse Practitioner (PMHNP-BC) who has worked in the mental health field since 2009. Her background includes experience in both inpatient and outpatient care. Kelsey earned her Bachelor's in Kinesiology from Iowa State University and her Master of Science in Nursing from Allen College. Kelsey believes it is important to create an individualized plan of care that integrates client involvement, evidence-based practices, and interprofessional collaboration. Her specialties include: ADHD, Anxiety, Depression, Eating Disorders, and PTSD. Kelsey enjoys spending time with her family and her dog, Ripley, traveling, reading, and participating in team trivia in her free time.
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Adults only
MSN, ARNP, PMHNP-BC
Veronica Holloway
Veronica is a Psychiatry Mental Health Nurse Practitioner (PMHNP-BC) who has worked in the mental health field since 2007. Her background includes experience in inpatient and outpatient care as well as mental health research. Veronica earned her Master of Science, Health, and Social Psychology from the University of Oslo in Norway and her Master of Science in Nursing at Allen College. Additionally, she has furthered her training utilizing cognitive behavioral therapy (CBT) from Beck Institute. Veronica is passionate about providing quality, compassionate, and comprehensive mental health services. Her specialities include: Anxiety, Depression, Bipolar Disorder, Schizoaffective Disorder, Schizophrenia, Substance Use Disorder, and PTSD. In her free time, Veronica enjoys spending time with family and friends, traveling, and riding/training horses.
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Adults only
MSN, ARNP, PMHNP-BC
LeeAnn Berg
**NOT ACCEPTING NEW PATIENTS**
LeeAnn is a board certified Psychiatric Mental health Nurse Practitioner (PMHNP-BC) who has worked in the mental health field since 2015. Her background includes experience in both inpatient and outpatient care. LeeAnn earned a Bachelor's in Kinesiology as well as a Master's degree in Nutritional Sciences from Iowa State University. She continued her education at Allen College receiving her Master of Science in Nursing degree, specializing in psychiatry. LeeAnn utilizes evidence based practices to address client needs while also taking into account their personal, individualized goals and needs. She believes it is imperative to include clients in the decision making practice in order to achieve optimal outcomes. Her specialties include: ADHD, Anxiety, Depression, PTSD, and Bipolar Disorder. In her free time, LeeAnn enjoys spending time with family, friends, her husband, and two dogs, Achilles (Great Dane) and Athena (pit mix). She also loves traveling to Wisconsin, the Green Bay Packers, golfing, and reading.
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Children/teens ages 5+ and adults
Request an appointment
To schedule an appointment and start the intake process call 515-207-0110.
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During the intake call we will request demographic information as well as insurance and credit card information. All patients, prior to their first appointment, must have a form of payment on file for any charges not covered by insurance or for those paying out of pocket for services. We will discuss your availability and pair you with a provider who can accommodate your schedule and needs.
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After scheduling the initial appointment, you will receive a registration email from Athena Health in order to set up your patient portal. This is the platform virtual appointments will be conducted from. Please be aware you must complete all intake forms via Athena Health before your first appointment. If the forms are not completed, your provider will have to cancel the appointment and will only reschedule you once the forms are finished.
Provider Availability
Monday:
Tuesday:
Wednesday:
Thursday:
Friday:
Saturday:
Sunday:
We may be able to accommodate times other than those listed above. Call to inquire.
6 PM - 8 PM
6 PM - 8 PM
6 PM - 8 PM
6 PM - 8 PM
7 AM - 6 PM
8 AM - 2 PM
8 AM - 2 PM
6 PM - 8 PM
Please be aware
Cancellations must occur by phone or through the patient portal at least 24 hours in advance of your scheduled appointment. A missed appointment without 24-hour notification of cancelation will be charged a fee to the card on file. A missed initial appointment (for new patients) will be charged $250 and a missed follow up appointment (for established patients) will be charged $150. If the charge cannot be made to the card on file the payment will need to be made prior to scheduling the next office visit. This charge will not be covered or reimbursed by your insurance company.
FAQs
01
What ages do you see? What insurances are covered?
We accept patients residing in Iowa, ages 5 and older. All of our providers offer medication management services to adults and LeeAnn Berg, ARNP also offers these services to children and teenagers. Insurances accepted at this time include UnitedHealthcare, Blue Cross Blue Shield, and HealthPartners
02
What happens during the first appointment and follow ups?
Initial appointments last approximately 60 minutes and follow ups are allotted 30 minutes. During the initial appointment you and your provider will discuss your medical and psychiatric history and review present concerns. The more we know the better we are able to help you. Follow ups focus on your progress and how you are responding to medication.
03
What if I miss my appointment or have to cancel?
Life happens, we understand. If you cannot make your appointment we kindly ask you to cancel via the patient portal at least 24 hours in advanced. You may also call us and leave a message but we prefer patients utilize the portal. This allows us to offer your spot to another patient who may be in need of it. If you do not cancel within 24 hours of your appointment, or no show, you will be charged a "no show fee". This fee is $150 for established patients/follow ups and $250 for new patients and will be charged to the credit card on file. If your credit card has expired we will be unable to reschedule you until the no show charge is paid in full. Should you miss an appointment for medical reasons we may request a doctor's note. This is detailed in your patient forms as well.
04
Do you prescribe controlled substances?
Currently none of our providers are prescribing controlled substances such as stimulants (Adderall, Ritalin, etc) or benzodiazepines (Xanax, Ativan, Klonopin, etc).
05
What is Athena Health?
Athena Health is a convenient and secure way for us to offer virtual services. Providers document and records notes in Athena Health. Patients are able to meet virtually with the provider through Athena Health and can also access their patient portal to contact the provider via a messaging system, view records, review labs, request refills and more. After you have called us to schedule your initial appointment you will receive instructions via email on how to set up your Athena Health account.
06
Do you offer therapy services?
None of our providers are trained or certified therapists. Their focus is on medication management. However, they may incorporate various therapy techniques into sessions. Our provider, Veronica, has experience in cognitive behavioral therapy. We are happy to provide contact information for therapists in your area.
Forms
Please be aware these forms will be sent via Athena Health and must be completed online through the patient portal. They are only here on the website for reference. If forms are not completed prior to your first appointment, you will be asked to reschedule.